Terms & Conditions / Refund Policy

1. Registration & Payment

• • Your place is confirmed once full payment (or first instalment) is received.
  • Two-payment options must be completed by the specified due dates to retain your spot.

2. Cancellation & Refunds (by Participant)

• • Cancel up to 30 days before the workshop → 50% refund.
  • Cancel within 30 days → no refund, unless your space can be resold.
  • Cancellation requests must be emailed to info@productivitycompany.co.uk.

3. Cancellation (by Organiser)

• • If the workshop is cancelled by the organiser, you’ll receive a full refund of fees paid or an alternative future date.
  • We are not responsible for other costs (e.g. travel or accommodation) unless those are part of the workshop package.

4. Transfer of Place

• • You may transfer your place to another participant, provided your Maxwell DISC code has not yet been used.
  • If you have already completed your DISC assessment, a separate assessment code will need to be purchased at an additional cost of £50.
  • All transfer requests must be made at least 14 days before the workshop by emailing info@productivitycompany.co.uk

5. Force Majeure / Unforeseen Events

• • In the case of unforeseen circumstances (e.g. weather, travel disruption, public health restrictions), the organiser reserves the right to reschedule or move the event online.

6. Data & Materials

• • Workshop materials are for personal use only. Reproduction or distribution is prohibited without written consent.